What is PR
There’s an old saying: “Advertising is what you pay for; publicity is what you pray for.”
Public relations (PR) is the way organisations, companies and individuals communicate with the public and media. A PR specialist communicates with the target audience directly or indirectly through media with an aim to create and maintain a positive image and create a strong relationship with the audience. Examples include press releases, newsletters, public appearances, etc. as well as utilization of the world wide web.The world of business is characterized by fierce competition and in order to win new customers and retain the existing ones, the firms have to distinguish themselves from the competition. But they also need to create and maintain a positive public image. A PR specialist or firm helps them both create and maintain a good reputation among both the media and the customers by communicating in their behalf and presenting their products, services and the overall operation in the best light possible. A positive public image helps create a strong relationship with the customers which in turn increases the sales.
Various Public involved
Public relations activities involve generating positive attitudes of people toward the company. To make them think about and act with the company positively, public relations activities are performed keeping in view different groups. The medium or mode of interactions should be selected according to the basic characteristics of various publics. Education, activities, language, religion, traditions, and other relevant aspects related to different types of groups must be kept in mind while deciding on public relations with them.
Public relations department needs the distinct public relations policies with each of the public’s. Each type of group can be effectively influenced by the suitable tool, medium, and manner of interaction. A company should work out the broad guidelines for successful public relations. Following part describes what a public relations officer should do to maintain public relations with each of the groups.